COOKIE POLICY

01

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies do not contain personally identifiable information on their own, but they may be combined with other information to identify you. They cannot install software or access files on your device.

There are two main types of cookies: session cookies, which are deleted when you close your browser, and persistent cookies, which remain on your device for a set period of time or until you delete them.

02

How We Use Cookies

We use cookies to:

Keep your shopping cart active as you browse our store
Remember your region and currency preferences
Understand how visitors use our website so we can improve it
Measure the effectiveness of our advertising campaigns
Show you relevant ads on platforms like Facebook and Instagram
Prevent fraud and ensure the security of our store

03

Types of Cookies We Use

We use the following categories of cookies on sereinejardin.com:

Type	Purpose	Category
Essential cookies	Required for the website to function. Includes shopping cart, checkout session, and login state.	Required
Preference cookies	Remember your settings such as language, currency (CAD), and region.	Required
Analytics cookies	Help us understand how visitors interact with our site — which pages are popular, how long people stay, and where they come from. We use Google Analytics for this.	Analytics
Marketing cookies	Used to track visits from our ads and show relevant advertisements on Facebook and Instagram. We use the Meta Pixel for this purpose.	Marketing
Order tracking cookies	Set by ParcelPanel to allow you to track your order status directly on our website.	Functional

04

Third-Party Cookies

Some cookies on our website are set by trusted third-party services that we use to operate our store. These third parties have their own privacy and cookie policies, which we encourage you to review:

Service	Purpose	More Info
Shopify	E-commerce platform — manages checkout, cart, and session cookies	shopify.com/legal/privacy
Meta Pixel	Tracks ad performance and visitor behaviour from Facebook & Instagram ads	facebook.com/privacy
Google Analytics	Measures website traffic and user behaviour anonymously	policies.google.com/privacy
ParcelPanel	Order tracking functionality on our website	parcelpanel.com/privacy

05

Managing Your Cookie Preferences

You have the right to accept or decline non-essential cookies. You can manage your cookie preferences in the following ways:

Browser settings
Most browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, or to alert you when cookies are being sent. Please note that disabling essential cookies may affect the functionality of our website, including the shopping cart and checkout.

Opt out of Google Analytics
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Opt out of Meta (Facebook) tracking
You can manage your Facebook ad preferences at facebook.com/ads/preferences.

Disabling marketing or analytics cookies will not affect your ability to browse and purchase from our store — it will only affect the personalisation of ads you may see on other platforms.

06

Cookie Consent & GDPR

If you are visiting from the European Economic Area (EEA), the United Kingdom, or another region with data privacy laws, we will ask for your consent before placing non-essential cookies on your device. You can withdraw your consent at any time by adjusting your browser settings or contacting us directly.

Essential cookies do not require your consent as they are strictly necessary for the website to function. All other cookies — including analytics and marketing cookies — are only set with your permission.

For more information about how we handle your personal data, please read our Privacy Policy.

07

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

Your continued use of our website after any changes constitutes your acceptance of the updated Cookie Policy.